Jan Privacy Policy
Last Updated: January 16, 2025
Jan is your AI. Hereâs what we do with data.
1. Data Collection and Consent
Section titled â1. Data Collection and ConsentâNo Data Collection Until You Allow It
Section titled âNo Data Collection Until You Allow ItâMenlo Research Pte Ltd (the âCompanyâ) doesnât collect anything until you explicitly allow tracking.
Your Choice
Section titled âYour ChoiceâYouâll choose tracking preferences at first launch. Change them anytime in Settings or Privacy Settings.
Legal Basis (GDPR)
Section titled âLegal Basis (GDPR)âUnder EU GDPR Article 6(1)(a), we process data based on your explicit consent:
- Clear consent required before any data collection
- Withdraw consent anytime through Settings
- Withdrawal doesnât affect previous lawful processing
- Processing stops immediately upon withdrawal
2. What We Never Collect
Section titled â2. What We Never CollectâJan will never access your chats, settings, or model choices without permission:
- Chat History: Your conversations stay private
- Chat Settings: Your personalized settings remain with you
- Language Models: We donât track which models you use
- Files: No scanning, uploading, or viewing
- Personal Identity: No personally identifiable information
- Prompts: Your prompts and templates arenât monitored
- Conversation Metrics: No context or conversation length tracking
- Model Usage: Specific models and types arenât tracked
3. Data We Track (With Permission)
Section titled â3. Data We Track (With Permission)âWe track basic app usage to improve Jan.
Product Analytics
Section titled âProduct AnalyticsâWhen allowed, we collect:
- Active Users: Daily active users to gauge engagement
- Retention: User retention metrics to ensure ongoing value
Everythingâs tied to a random ID - not your personal information. Your chats remain private.
4. Cloud Model Use
Section titled â4. Cloud Model UseâCloud models (like GPT, Claude) need to see your messages to work. Thatâs between you and the cloud provider - Jan facilitates the connection.
- API Processing: Cloud providers process your messages directly
- Jan Access: We donât access or store these messages
- Local Models: Keep everything on your device with no external access
5. Data Storage and Security
Section titled â5. Data Storage and SecurityâAnalytics Provider
Section titled âAnalytics ProviderâPostHog EU handles our analytics. All EU-based, GDPR-compliant data processing.
Security Measures
Section titled âSecurity Measuresâ- Encryption: All transfers use TLS encryption
- EU Processing: Data processed within European Union
- Secure Storage: PostHog manages data securely
Details in their GDPR docs.
6. Data Retention
Section titled â6. Data Retentionâ- Retention Period: Analytics data kept for up to 12 months
- Deletion Requests: Request deletion by emailing [email protected]
- Legal Requirements: May retain longer if legally required
7. Your Rights
Section titled â7. Your Rightsâ- Access and Control: Modify tracking preferences anytime in Settings
- Data Requests: Contact [email protected] for any data-related requests
- Withdrawal: Stop data collection immediately through Settings
8. Childrenâs Privacy
Section titled â8. Childrenâs PrivacyâServices not targeted at children under 13. We donât knowingly collect data from children under 13. If we become aware of such collection, weâll delete the information.
9. Cookies and Tracking
Section titled â9. Cookies and TrackingâOur website uses cookies to:
- Enhance user experience
- Measure website traffic and usage
Most browsers let you manage cookies and adjust privacy preferences. See our Cookie Policy for details.
10. Policy Changes
Section titled â10. Policy ChangesâWe may update this policy to reflect practice or legal changes. Weâll notify you of significant changes via:
- App notifications
- Website announcements
- Email (if provided)
Continued use means you accept the changes.
11. Contact Us
Section titled â11. Contact UsâQuestions about privacy or data practices? Contact [email protected].